Privacy Policy

1. Overview & Commitment

At STARS Plastic Surgery, we are deeply committed to protecting your privacy. This Privacy Policy details how we collect, process, secure, and share information when you visit our website, use our contact or lead forms, or interact with our online services (including our marketing channels and landing pages). We strictly adhere to Google Ads healthcare advertising policy and applicable state and federal patient confidentiality guidelines.

2. Information We Collect

We gather two categories of information depending on your interaction with our site:

• Personally Identifiable Information (PII): This includes contact details such as your name, phone number, and email address that you voluntarily input when scheduling consultations or submitting inquiry forms.
• Protected Health Information (PHI): Medical concerns, surgical interests, or symptoms provided by you on lead forms are classified as clinical health records. We handle all electronic PHI in accordance with relevant medical privacy and HIPAA security frameworks.
• Usage Data & Identifiers: Standard digital details including IP addresses, cookies, browser properties, and navigation metrics gathered to verify ad-traffic authenticity and improve site usability.

3. How We Use Your Information

Collected information is used exclusively to facilitate your care and support practice operations:

• To schedule clinical consultations and respond directly to your queries.
• To verify lead submissions and optimize page layout for paid advertising campaigns (e.g. Google Ads).
• To monitor technical security and ensure server availability.

4. HIPAA and Your Patient Rights

If you submit clinical data or medical inquiries, your information is protected by the Health Insurance Portability and Accountability Act (HIPAA) once received. Under federal guidelines, you maintain explicit rights regarding your protected health records, including the right to inspect, request amendments, or demand restriction of disclosure for clinical health records.

5. No-Sale & strict Third-Party Disclosure Policy

We do not sell, rent, trade, lease, or share your personal contact details or health records with external third-party marketers. Your data is shared only with secure, HIPAA-compliant databases, hosting partners, or communications services explicitly tasked with coordinating your care and processing your inquiry.

6. Cookies & Google Ads Campaign Compliance

This website utilizes standard analytics cookies and ad conversion tracking (such as Google Analytics and Google Ads Tracking tags) to measure landing page effectiveness. These tags help us evaluate performance and do not extract sensitive medical history. You can modify your internet browser settings to block or opt-out of cookies at any time, or control ad settings directly through your Google profile.

7. Data Security and Safeguards

We enforce highly secure, industry-standard safety protocols—including TLS/SSL web encryption, database access limits, and administrative network firewalls—to completely shield patient submissions from accidental loss or unauthorized intercept.